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Pass Guaranteed 2025 Newest ServiceNow CTA: ServiceNow Certified Technical Architect (CTA) Online Version

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ServiceNow CTA Exam Syllabus Topics:

Topic
Details

Topic 1

Current and To-Be Architecture: This section tests the knowledge of Enterprise Architects in understanding and comparing current IT architectures with future (to-be) architectures. It emphasizes the ability to analyze gaps and develop strategies for transformation.

Topic 2

Technical Governance: This domain evaluates the expertise of IT Governance Specialists in establishing and enforcing technical policies and standards. It focuses on ensuring that IT operations align with organizational goals and regulatory requirements.

Topic 3

Platform Data and Integrations: This part measures the skills of Integration Specialists in managing data across platforms and integrating different systems. It covers techniques for ensuring seamless data exchange and synchronization.

Topic 4

Go-Live Preparation: This part assesses the skills of Project Coordinators in preparing for the go-live phase of IT projects. It emphasizes strategies for ensuring smooth transitions and minimizing disruptions during system launches.

Topic 5

Security Architecture: This section measures the abilities of Security Architects in designing and implementing secure IT architectures. It covers principles and practices for protecting IT systems from various threats and vulnerabilities.

Topic 6

CMDB and CSDM: This section of the exam measures the skills of IT Service Managers and covers the management of Configuration Management Databases (CMDB) and Configuration Service Data Management (CSDM). It emphasizes how these tools are used to track and manage IT assets and services effectively.

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ServiceNow Certified Technical Architect (CTA) Sample Questions (Q15-Q20):

NEW QUESTION # 15
What is the primary factor in determining the number of MID Servers required for a standard ServiceNow deployment?

A. The number of concurrent users on the instance
B. The geographical spread of the organization
C. The number of network routers in use
D. The number of targets and interaction frequency

Answer: D

Explanation:
The primary factor in determining the number of MID Servers needed is the number of targets and interaction frequency.
Targets: The number of devices, applications, or external systems that ServiceNow needs to interact with (e.
g., for discovery, orchestration, integrations).
Interaction Frequency: How often ServiceNow needs to communicate with these targets (e.g., continuous monitoring, scheduled data imports).
Why not the other options?
A: The number of network routers in use: While network infrastructure is important, it's not the primary factor for MID Server sizing.
C: The number of concurrent users on the instance: User activity impacts application server load, not directly the number of MID Servers needed.
D: The geographical spread of the organization: Geographic spread can influence MID Server placement, but the primary factor is the number of targets and interaction frequency.

NEW QUESTION # 16
As an implementation progresses, which elements does a ServiceNow capability map typically indicate?
Choose 3 answers

A. Deployed products
B. Business unit organizational structure
C. Maturity of deployment
D. Licensed unused products
E. Integration points with external systems

Answer: A,C,E

Explanation:
A ServiceNow capability map evolves as an implementation progresses. It typically indicates:
A: Deployed products: The map shows which ServiceNow products or modules have been deployed and are actively used within the organization.
B: Maturity of deployment: It may visually represent the maturity level of each deployed product, indicating how fully it is being utilized and integrated.
C: Integration points with external systems: The map highlights how ServiceNow integrates with other systems and applications within the organization's IT landscape.
Why not the other options?
D: Licensed unused products: While this information might be useful, it's not typically shown on a capability map, which focuses on active deployments.
E: Business unit organizational structure: This is not directly related to the ServiceNow implementation or its capabilities.

NEW QUESTION # 17
Which encryption solution would ensure that customer credit card numbers were encrypted before being stored in the cloud and would allow for easy administration of encryption keys?

A. Client-side Encryption
B. Server-side Encryption
C. Edge Encryption
D. Database Encryption

Answer: A

Explanation:
Client-side Encryption is the best solution to encrypt customer credit card numbers before they are stored in the cloud and provide easy key management. Here's why:
Encryption Before Storage: Data is encrypted on the client-side (e.g., user's browser or device) before being sent to the cloud, ensuring that even if the cloud storage is compromised, the sensitive data remains protected.
Key Management: The encryption keys are managed by the client or a trusted key management system, providing greater control and flexibility.
Reduced Risk: Client-side encryption minimizes the risk of sensitive data being exposed in the cloud environment.
Why not the other options?
A: Edge Encryption: This is a broader term that can refer to various encryption techniques applied at the edge of the network.
B: Server-side Encryption: Data is encrypted on the server-side, which means the cloud provider has access to the encryption keys.
D: Database Encryption: This encrypts the entire database, but it doesn't provide the same level of control and key management as client-side encryption.

NEW QUESTION # 18
A system administrator needs to ensure that sensitive customer data in fields is only accessible to specific roles within a ServiceNow instance. Which feature should be utilized?

A. PI1 Encryption
B. Full Disk Encryption (FDE)
C. Cloud Encryption
D. Column Level Encryption (CLE)

Answer: D

Explanation:
To control access to sensitive data at the field level, the system administrator should use Column Level Encryption (CLE).
Here's how CLE works:
Field-Level Encryption: CLE allows you to encrypt specific fields within a table, ensuring that only authorized users with the necessary decryption keys can access the data.
Granular Control: You can define different encryption keys for different fields or groups of fields, providing fine-grained control over data access.
Role-Based Access: You can grant access to decryption keys based on user roles, ensuring that only authorized personnel can view sensitive information.
Why not the other options?
A: PI1 Encryption: This is not a standard ServiceNow encryption feature.
C: Cloud Encryption: This is a broader term for encryption solutions provided by cloud providers, not a specific ServiceNow feature.
D: Full Disk Encryption (FDE): This encrypts the entire hard drive, not individual fields within the application.

NEW QUESTION # 19
What benefits does the Common Service Data Model (CSDM) provide to organizations using ServiceNow products?

A. Automated deployment, maintenance efficiency, and comprehensive monitoring
B. Improved security, increased storage capacity, and faster processing speed
C. Customization, consistent analysis, and data governance
D. Rationalization, outage reduction, and business processes alignment

Answer: C

Explanation:
The CSDM offers several key benefits, and the best fit among the options isD. Customization, consistent analysis, and data governance.Here's why:
* Customization:CSDM provides a framework, but it allows for customization to fit specific organizational needs. You can extend the data model with new CI classes and attributes while maintaining a consistent structure.
* Consistent Analysis:CSDM enables consistent reporting and analysis across the organization by providing a standardized structure for CMDB data. This makes it easier to gain insights into services, applications, and their supporting infrastructure.
* Data Governance:CSDM promotes data governance by establishing clear definitions, relationships, and ownership for data within the CMDB. This helps ensure data quality and consistency.
Why not the other options?
* A:While CSDM can indirectly contribute to rationalization and business process alignment, these are not its primary benefits. Outage reduction is more related to incident and problem management.
* B:Improved security, storage capacity, and processing speed are not direct benefits of CSDM. These are more related to the underlying ServiceNow platform infrastructure.
* C:Automated deployment and maintenance efficiency are not core benefits of CSDM. While CSDM can support these areas, they are not its main focus.

NEW QUESTION # 20
......

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